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Thorpe
Norwich
6th Jan 97
Dear Ian
I am writing to let you know how pleased I am with the work you and your colleagues carried out for me before Christmas.
When we met in November to discuss the sort of work which might be undertaken to improve the appearance of my back garden I had no real intention of commissioning any work until the New Year. however I was so impressed with your enthusiasm, creative thinking and with what I considered to be very a reasonable price, that I felt compelled to give you an immediate go-ahead.
Despite some problems with the weather, you managed to complete the project on schedule with minimum of disruption with the assistance of a very committed team. I was also most grateful for the initiative shown in dealing with my gas leak whilst I was away.
We have had numerous visitors over the Christmas break who have all been impressed with the new patio and walls and I would have no hesitation in providing any potential customers with a reference or indeed calling on you for any future work.
Mr R
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